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Support

HOW TO SHOP

1 Login or create new account.
2 Review your order.
3Select Shipment & Payment

If you still have problems, please let us know, by sending an email through our contact page or calling us at 1-888-866-5911. Thank you!

Our Business Hours

Our customer support line is open 12 hours a day Mon-Fri.
Monday-Friday: 7 AM to 7 PM (PT)
Weekend: Closed

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Frequently Asked Questions

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General Questions

We have an extensive inventory of products that can be custom cut to your specifications. Please contact our sales team for a quote. Click Here

If you place an order for $100 or more you will qualify for free shipping. The requirements and limitations of this offer can be viewed here at Free Shipping Terms and Conditions.

Materials purchased from stock can usually ship next day- there may be longer lead times for custom cut orders.

Absolutely, please call or email us with your specifications for a custom quote. Click Here

Although we never recommend a specific grade of steel, you can reference this guide of some of the steels used for common applications. Click Here For Guide

Typically all orders are cut to your specific requirements so returns cannot be accepted without approval from a sales representative, and please be aware that returns may be subject to a restocking charge. If an error is made on our part we will gladly take the material back and replace at no additional charge.

We accept Visa Mastercard and Discover. You can apply to be put on open account by downloading our credit application and submitting it for approval. Once on open account our payment terms are ½% 10 days net 30 days. Sorry we do not accept any COD payment.

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